Privacy Policy and GDPR
Last updated: 22/08/2026
Who we are
Bundle & Bib operates this website and the shopping services on it (the “Services”). This policy explains what personal information we collect, why, and what rights you have over it. By using the site, you’re accepting the practices described here.
What information we collect
When you browse or order from us, we may collect:
- Contact details: name, billing and delivery address, phone number, email
- Payment information: processed by our payment provider; we do not store full card details ourselves
- Account information: if you create an account, username, password, saved addresses
- Order and transaction details: items purchased, order history, returns or exchanges
- Gift order details: when sending direct to a recipient, their name, address, and your gift message
- Communications: anything you send us via contact forms or email
- Device and usage data: IP address, browser type, and how you interact with the site, via cookies.
Where this information comes from
Directly from you, creating an account, checking out, contacting us Automatically, through cookies and site analytics From service providers, our payment processor, hosting provider, and courier
Why we collect it
- To process and deliver your order
- To communicate with you about your order (confirmations, dispatch, delivery issues)
- To handle returns, refunds, or customer service queries
- To send occasional newsletter emails, only if you’ve opted in, and you can unsubscribe at any time
- To meet legal and accounting obligations.
How we use it
To process and fulfil your order, including gift orders sent direct to a recipient To manage your account and communicate about orders To handle returns, exchanges, and customer service For marketing emails, only if you’ve opted in, unsubscribe any time To detect and prevent fraud and keep the site secure To meet legal and tax obligations.
Cookies
Our site uses cookies to operate the shopping cart and checkout, remember your preferences, and understand site usage. You can control cookies through your browser settings; disabling some may affect how the site functions.
Sharing your information
We share data only where necessary to fulfil your order:
- With our payment processor, to take payment securely
- With couriers/postal services, to deliver your order
- With our website and hosting provider, to run the website.
We do not sell your personal data to third parties.
Third-party links
Our site may link to other websites (e.g. social media) and we are not responsible for their privacy practices, please ensure to check their own policies.
Children’s data
Our Services are intended for adults purchasing on behalf of children, not for use by children themselves. We don’t knowingly collect personal data directly from children.
Security and retention
We take reasonable steps to protect your data, but no online system is completely secure. We keep order data as long as needed for accounting, tax, and legal obligations, then delete or anonymise it.
Your rights
Under UK GDPR and, where applicable, EU GDPR (covering customers in Ireland and the EU), you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion
- Request a portable copy of your data
- Object to or restrict certain processing
- Withdraw consent where processing relies on it
- Opt out of marketing at any time
To exercise any of these, contact us at info@bundleandbib.com.
Complaints
If you’re unhappy with how we’ve handled your data, contact us first. You also have the right to complain to the Information Commissioner’s Office (UK) or the Data Protection Commission (Ireland/EU).
International transfers
Where data is transferred outside the UK or EEA, we rely on approved safeguards such as Standard Contractual Clauses.
Changes to this policy
We may update this policy periodically; the current version is always posted here, with the “last updated” date revised.
Contact
If you have any questions about this policy or your data, please email Bundle & Bib at info@bundleandbib.com.
Changes to this policy
We may update this policy from time to time; the latest version will always be posted on this page.